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LiveOps Remote
Dec 01, 2019
Full time
Job briefing: We are looking for a customer-oriented service representative. What does a Customer Service Representative do? A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve the problem. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritise, and manage time effectively High school degree
Travis County Sheriff's Office Austin, Texas, USA
Nov 14, 2019
Full time
SALARY:  $40,000.00 Annually  The Travis County Sheriff’s Office is a family of highly trained professionals whose mission is to provide innovative Law Enforcement and Corrections Services for the Travis County Community. The county’s jail population is housed in three major facilities: Central Booking, the Travis County Jail and the Travis County Correctional Complex in Del Valle. Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly stable work environment. APPLICATIONS MAY BE FILED ONLINE AT:   JOB SUMMARY: The Cadet Corrections Officer is an entry level employee/trainee, who operates under close supervision to provide for the safety, security and welfare of inmates, fellow officers, staff and the public in a building/section on a certain jail post. After completion of on the job (FTO) training, the Cadet Corrections Officer directly supervises inmates and is engaged in all functions related to welfare, safety and security of the inmate housing unit to which assigned. Performs other ancillary duties that are assigned. DISTINGUISHING CHARACTERISTICS: This is a job classification within the POPS TCSO job family. This classification represents an entry level corrections position within the department. This classification may require work in secure facilities. This classification requires a flexible work schedule in order to meet the needs of the department.   DUTIES AND RESPONSIBILITIES: Responsible for assisting the Post Officers and performing duties away from the post to ensure the smooth operation of the building/section.  Assists and supports the Post Officers by running errands, procuring supplies, delivering paperwork, responding to assistance calls, etc.  Assists with mail, commissary, laundry, and other activities at appropriate times. Assists with inmate searches and cell searches as needed. Assists with inmate counts as needed. Updates and prints new count sheets, moves lists and other lists each day; Documents statistical data as required. Assists in feeding inmates as needed. Assists in attempting to resolve inmate requests and complaints.  Responsible for the cleanliness, maintenance and security of the building and grounds. Conducts cleanup detail as assigned. Notes security breaches/concerns. Conducts outside perimeter security checks of the building/section at least once per shift, checking for damage or maintenance concerns, as well as for inmates tampering with windows, doors, walls, etc. in possible escape attempts. Conducts and monitors recreation as needed. Conducts special inmate work details when applicable. Responsible for taking appropriate actions for all rule infractions such as counseling and reporting. Escorts and/or processes inmates into and out of the units as needed, and monitors inmate movement; ensures inmates arrive at court/programs on time and in appropriate attire. Escorts official visitors and other visitors within the building/section. Monitors religious services and programs that occur within the building. Performs meal breaks for other staff members. Responds to crisis situations such as fights, fire alarms, medical emergencies, etc. according to policy and procedure. Maintains information logs, assigned and unassigned equipment such as keys, radios, vehicles, etc. Performs other duties as assigned.   MINIMUM REQUIREMENTS: Education and Experience: Must be a US Citizen Must be 20 years of age; 21 years of age for armed assignments High School Diploma or GED Must qualify with weapon annually in accordance with TCSO standards Must meet the Physical Readiness Testing requirements according to TCSO policy Licenses, Registrations, Certifications, or Special Requirements: Must attain a Jailer's License from TCOLE within one (1) year of initial employment with TCSO. Possess a valid Drivers' License. Must be able to obtain a State of Texas driver's license within 90 days. Knowledge, Skills, and Abilities: Knowledge of: Laws, regulations and procedures governing custody of persons. Penal Code, and the Code of Criminal Procedure, Rules of Evidence,  Family Code, Civil statutes, Regulatory Agency Codes, Texas Jail Standards. Federal, State, Local and County applicable laws, rules, regulations and guidelines. Practices and procedures involved in jail management. Local laws, ordinances and the TCOLE standards and procedures pertaining to the commitment, confinement and release of prisoners. Skill in: Operate basic computer equipment to include online searches, word processing, spreadsheets, databases and a variety of software packages, including small office equipment or multiline telephones. Use of detention and other law enforcement equipment. Basic conflict resolution and community relations. Clear and concise verbal and written communication. Ability to: Work as a team member within a diverse organization. Read and understand basic legal documents. Interact with people beyond giving and receiving instructions. Perform under stress and when confronted with emergency situations. Maintain discipline and order in the jail. Make decisions and take prompt action in emergency situations. Prepare and maintain routine records and logs. Establish and maintain effective working relationships as necessitated by work assignments. Take physical control of another person.   WORK ENVIRONMENT & OTHER INFORMATION: Physical requirements include the ability to lift/carry up to 20–50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, jogging, running, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Subject to stressful environment and client and customer contact for extended periods of time. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Job may involve danger due to contact with criminals and suspects. Must be able to lift and wear an approximately 40 pound Self Contained breathing apparatus for emergencies during fires; and must be able to partially lift and drag an average weight person of 150 lbs, a distance of 75 feet for the evacuation of individuals unable to assist themselves during emergencies; must be able to physically restrain hostile and combative subjects; must be able to participate in defensive tactics training and annual refresher training. Must be able to work any shift and must be able to communicate in clear English during emergencies.   SPECIAL ADA PHYSICAL STATEMENT:   Vision : Must have sufficient vision without glasses to defend self and others, and perform mandatory life safety functions. Dual vision is required. All officers are required to take and pass vision tests each year. Vision must be correctable to 20/20 or better with uncorrected vision of 20/200 or better. Corrected visual acuity should be at least 20/20 (both eyes) and 20/40 (each eye). For applicants who have completed refractive surgery to correct vision, the operating physician must complete a Corrected Vision Surgical Form. Hearing: Must have normal hearing in both ears. Hearing sensitivity thresholds are within 25 dB measured at 500 Hz, 1000 Hz, 2000Hz and 3000Hz averaged together. If a person does not have normal hearing a medical specialist evaluation is required in order for the candidate to be considered for hire. Seizure Disorder: Uncontrolled seizures of any kind are disqualifying. Applicants with a history of a seizure must be able to control the disorder by medication, be seizure free for one year and sign the Notification, understanding and commitment.   This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: Shift work to include holidays, nights and weekends Department: Sheriff Location: Austin, TX TCOLE exam required. Physical and Psychological Exam required Drug and Alcohol Test Required Criminal, Credit, Driving Education and Employment Background Check Required.    
Moyers Chicks Inc. 266 East Paletown Road, Quakertown, PA, USA
Nov 06, 2019
Part time
Assist in all areas of hatchery plant production and processing as directed by the Operations Manager. Responsible for assisting with egg room work; setting, transferring, take offs and processing of chicks.

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