12 Customer Service jobs

www.rfralinassociates.com Role purpose: Ensure customer satisfaction and timely and accurate communication throughout the leasing process over geographically dispersed rental portfolio. Support Operations Manager as needed to accomplish business objectives. Responsibilities and essential tasks: Manages entire lease process including lead follow-up, unit tour, lease application, move-in and move-out. Pre-qualifies lease applications. Communicates with existing and prospective tenants without delay or error. Ensures tenant showings and move out inspections follow company guidelines and are scheduled in a timely manner. Executes and maintains online marketing platforms and other marketing initiatives. Conducts open houses for available units and new properties. Administers and organizes paper and electronic tenant files. Compiles market data including surveys, competing properties, and regional vacancy rates. Maintaining appearance of leasing offices and common areas such as clubhouse, as needed. Accepts and processes maintenance work orders through to timely completion and according to company guidelines and contractual obligations.  Key Performance Indicators: Rental occupancy Rental income Tenant file accuracy Timely, often same day, communication with tenants  Required skills and abilities: Strong interpersonal and written/verbal communication skills Strong organizational skills Proficiency with computers, social media, and web-based applications  Required education and experience: Direct Sales or Customer Service Leasing experience a plus  Required behavioral characteristics: High integrity Quality first Results orientation – strong sense of ownership & deadlines Manages multiple tasks and competing priorities Takes initiative and works independent of supervision Hard worker Details matter Ability to excel in a fast growing, dynamic, and entrepreneurial environment Compensation based on experience, leasing incentive programs available. Part-time opportunities also available.

**Local Candidates Only** Compensation commensurate with experience and capability. Department: Residential Homes Direct reports: Administrative Support Staff Role purpose: Ensure customer satisfaction and timely and accurate communication throughout the home purchase process. Support Production and Sales & Marketing as needed to accomplish business objectives. Responsibilities and essential tasks: Manages paper and electronic files of sold home contracts and supporting documents such as amendments, upgrades, selections, and specifications. Manages upgrade sales and standard selections with every customer and vendor. Provides timely and accurate customer and internal communication throughout the home buying experience. Coordinates home closing process with key stakeholders, including customer, lender, settlement agency, superintendent, etc. Tracks production of all home inventory to ensure jobs are completed in a timely, quality, and cost-effective manner. Creates and maintains home listings in the MLS and other advertising platforms. Ensures customer walk-thru and associated inspections follow company guidelines and are scheduled in a timely way. Organizes warranty claims, work orders and open punch list actions through to timely completion and according to company guidelines and contractual obligations. Key Performance Indicators: Customer satisfaction Closed home sales and profitability Sold home file accuracy Timely resolution of warranty claims and punch list Required skills and abilities: Strong interpersonal skills Strong organizational skills Proficiency in Microsoft Office applications including Excel, Word, and Outlook Required education and experience: Customer service Required behavioral characteristics: High integrity Quality first Strong interpersonal and written/verbal communication skills Results orientation – strong sense of ownership & deadlines Manages multiple tasks and competing priorities Takes initiative and works independent of supervision Hard worker Details matter Ability to excel in a fast growing, dynamic, and entrepreneurial environment Salary: $35,000.00 to $50,000.00 /year

Job Description     Are you looking for an exciting opportunity with the leading nuisance wildlife control company in the industry? Does the thought of multi-tasking, working in variable conditions, wherever wildlife may become a nuisance [rather than sitting in an office] interest you? Does having more control over your earnings sound appealing?   If you answered yes, Critter Control may be your ideal career opportunity!   Critter Control has been setting the industry standards in the nuisance wildlife and pest control industry for over three decades. We service commercial and residential customers in multiple states [and growing] from coast to coast. If you are seeking career opportunities in agriculture, biology, business, entomology, forestry, marketing, range management, sales or wildlife sciences - this career path may suit you well!   *We are excited that our parent company, Rollins, Inc., has been named a Top Workplace by the Atlanta Journal-Constitution. Come join our team!  www.trutechinc.com/careers   Compensation and Benefits Package:  Competitive earning potential $30,000 - 60,000 Matching 401(k) Medical, dental and vision STD, LTD and life insurance Paid vacation, floating holidays and sick days Paid training Company perks Company vehicle and cell phone Initial uniforms provided and/or compensated   Position Summary: The Nuisance Wildlife Technician interacts with their District Manager, team and our call center to respond and act upon leads and/or requests for service including commercial and residential customers.   Required Skills     Ideal candidates must encompass:   Independence Efficiency Excellent communication [written and verbal] Organization Reliability Resourcefulness Self-motivation/ambition Willingness to learn World class customer service   Additionally, candidates must be physically capable of safely performing the following job duties:   safely using a ladder within the manufacturer's weight capacity of 275 lbs lifting and carrying up to 50 lbs safely access crawl spaces, attics, confined spaces, roof tops, etc. ability to work in various weather conditions   Further Requirements:   High School Diploma required; four year degree preferred e.g., Agriculture, Biology, Business, Entomology, Forestry, Range Management or Wildlife Sciences Military or job related experience is also accepted, e.g., wildlife and/or forestry, sales, estimation, customer service, contracts, collections, processing transactions, field service, environmental services/sanitation, animal exclusion solutions, construction/repairs, etc.   Required Experience     We will train the right candidates.   *Hired candidates must reside or relocate within a 30 minute drive of their territory. Acceptable distance/mileage may vary across densely populated areas.   #Wildlife #WildlifeRemoval #WildlifeBiologist #WildlifeTechnician #Science #CustomerService #Construction #Repairs #ExclusionServices #FieldService #FieldTechnician #Estimation #Sales #Marketing #Rollins #TrutechWildlifeService #TrutechWildlifeRemoval #CritterControl #PestControl #AnimalRemoval #Veterans #VeteranJobs

Critter Control has been setting the industry standards in the nuisance wildlife and pest control industry for over three decades. We service commercial and residential customers in multiple states [and growing] from coast to coast. If you are seeking career opportunities in agriculture, biology, business, entomology, forestry, marketing, range management, sales or wildlife sciences - this career path may suit you well!   *We are excited that our parent company, Rollins, Inc., has been named a Top Workplace by the Atlanta Journal-Constitution. Come join our team!  www.trutechinc.com/careers   Compensation and Benefits Package:    Competitive earning potential  Matching 401(k) Medical, dental and vision STD, LTD and life insurance Paid vacation, floating holidays and sick days Paid training Company perks Company vehicle and cell phone   Position Summary:   The Wildlife Sales Consultant is responsible for increasing sales in their assigned area, providing outstanding customer service to new and existing accounts, as well as technical assistance to field personnel.   Required Skills     Ideal candidates must encompass:   Independence Efficiency Excellent communication [written and verbal] Organization Reliability Resourcefulness Self-motivation/ambition Willingness to learn World class customer service   Sales:   Develop personal contacts that lead to new sales opportunities. Write and submit sales proposals in a timely fashion. Give sales presentations as necessary. Develop relationships with commercial and residential divisions of sister companies. Monitor competition in assigned area to remain competitive. Proved technical assistance and training to field personnel on Sales Person’s accounts and as requested by the DM. Be an active participant in quickly solving customer complaints and collecting money. Maintain positive, cooperative relationships with all people within the organization. Complete quality control inspections of large jobs (over $3,000) Follow up with all customers to ensure satisfactory completion of jobs sold. Actively attend networking meetings as requested by the DM.     Further Requirements:   High School Diploma required; four year degree preferred e.g., Agriculture, Biology, Business, Marketing, Entomology, Forestry, Range Management or Wildlife Sciences Military or job related experience is also accepted, e.g., wildlife and/or forestry, sales, estimation, marketing customer service, contracts, collections, processing transactions, field service, environmental services/sanitation, animal exclusion solutions, construction/repairs, etc.   Required Experience     We will train the right candidates.   *Hired candidates must reside or relocate within a 30 minute drive of their territory. Acceptable distance/mileage may vary across densely populated areas.   #Wildlife #WildlifeRemoval #WildlifeBiologist #WildlifeTechnician #Science #CustomerService #Construction #Repairs #ExclusionServices #FieldService #FieldTechnician #Estimation #Sales #Marketing #Rollins #TrutechWildlifeService #TrutechWildlifeRemoval #CritterControl #PestControl #AnimalRemoval #Veterans #VeteranJobs

Critter Control has been setting the industry standards in the nuisance wildlife and pest control industry for over three decades. We service commercial and residential customers in multiple states [and growing] from coast to coast. If you are seeking career opportunities in agriculture, biology, business, entomology, forestry, marketing, range management, sales or wildlife sciences - this career path may suit you well!   *We are excited that our parent company, Rollins, Inc., has been named a Top Workplace by the Atlanta Journal-Constitution. Come join our team!  www.trutechinc.com/careers   Compensation and Benefits Package:    Competitive earning potential  Matching 401(k) Medical, dental and vision STD, LTD and life insurance Paid vacation, floating holidays and sick days Paid training Company perks Company vehicle and cell phone   Position Summary:   The Wildlife Sales Consultant is responsible for increasing sales in their assigned area, providing outstanding customer service to new and existing accounts, as well as technical assistance to field personnel.   Required Skills     Ideal candidates must encompass:   Independence Efficiency Excellent communication [written and verbal] Organization Reliability Resourcefulness Self-motivation/ambition Willingness to learn World class customer service   Sales:   Develop personal contacts that lead to new sales opportunities. Write and submit sales proposals in a timely fashion. Give sales presentations as necessary. Develop relationships with commercial and residential divisions of sister companies. Monitor competition in assigned area to remain competitive. Proved technical assistance and training to field personnel on Sales Person’s accounts and as requested by the DM. Be an active participant in quickly solving customer complaints and collecting money. Maintain positive, cooperative relationships with all people within the organization. Complete quality control inspections of large jobs (over $3,000) Follow up with all customers to ensure satisfactory completion of jobs sold. Actively attend networking meetings as requested by the DM.     Further Requirements:   High School Diploma required; four year degree preferred e.g., Agriculture, Biology, Business, Marketing, Entomology, Forestry, Range Management or Wildlife Sciences Military or job related experience is also accepted, e.g., wildlife and/or forestry, sales, estimation, marketing customer service, contracts, collections, processing transactions, field service, environmental services/sanitation, animal exclusion solutions, construction/repairs, etc.   Required Experience     We will train the right candidates.   *Hired candidates must reside or relocate within a 30 minute drive of their territory. Acceptable distance/mileage may vary across densely populated areas.   #Wildlife #WildlifeRemoval #WildlifeBiologist #WildlifeTechnician #Science #CustomerService #Construction #Repairs #ExclusionServices #FieldService #FieldTechnician #Estimation #Sales #Marketing #Rollins #TrutechWildlifeService #TrutechWildlifeRemoval #CritterControl #PestControl #AnimalRemoval #Veterans #VeteranJobs

  ALLENTOWN PARKING AUTHORITY                                    PARKING CONTROL OFFICER The Parking Control Officer performs a variety of duties to enforce various parking ordinances. The Parking Control Officer reports directly to the Manager/Supervisor of Enforcement.    DUTIES INCLUDE BUT ARE NOT LIMITED TO: Under supervision, patrols regularly assigned areas and responds to complaints. Checks unmetered, limited time and restricted parking zones for parking violations. Issues parking violation notices for vehicles illegally parked. Escorts City street cleaner during Street Cleaning season. Performs other duties as assigned and/or as conditions warrant, Observes rules and practices on quality of work, personal conduct, and safe effective and courteous service to the public and community. Hours of work – Day Shifts vary 8am-4:30pm, 7:30am-4:00pm and rotating 9:30am-6:00pm, plus occasional 12:30pm-9:30pm shift.  Pay Rate is $12.00 per hour ($0.50 per hour increase after successful completion of 90-day probationary period).  

The Financial Service Representative is responsible for the tactical initiatives as they relate to building member relationships, providing world-class service and achieving branch goals. The incumbent will promote and build positive relationships with members and provide solutions to their financial needs, remaining committed to the organization’s core values. ESSENTIAL DUTIES AND RESPONSIBILITIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Presents and explains Credit Union membership, products and services to potential and existing members and assists in meeting their financial needs. Keeps members informed of Credit Union policies and information, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Identifies cross-selling opportunities through asking members pertinent questions, execution of active listening skills while communicating with members and anticipation of member needs. Responds to member’s requests, problems, and complaints and/or direct them to the proper person for specific information or assistance. Build positive relationships with other lines of business by interacting with other business units. Refers members to departments for specialized needs (i.e., Mortgage). Refers members to designated Credit Union partners to fulfill financial counseling, investment and insurance needs. Reviews all available operational, product and procedure manuals in branch to become completely familiar with all branch operations, products, services and policies. Demonstrate effective communication with all internal and external business partners, including the retail partner, while effectively communicating upwards and across the organization. Volunteer for SEG sign-ups and other credit union activities. Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. QUALIFICATIONS High school diploma or GED. Must have 6 months experience in a sales/service role within the financial services industry or other types of retail businesses. Excellent interpersonal, verbal and written communication skills. Knowledge of how the financial markets impact the financial services industry and excel at representing credit union products and operations Minimal travel amongst branches may be required. PHYSICAL REQUIREMENTS The ability to sit and/or stand for extended periods.   In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Telephone Sales & Service Representative respond to inbound calls from members. Assess service and resolve members’ needs. Perform transactions by phone. Promote products and services appropriate to the members’ needs. Assist members with consumer loan products and intake loan applications by phone. ESSENTIAL DUTIES AND RESPONSIBILITIES : Respond to member inquiries, process transactions and open accounts. Provide members with a WOW member experience. Defuse irate members. Assist members with Andrews Federal Credit Union consumer loans to include Home Equity loans by phone. Intake loan applications and respond to members’ inquiries regarding loan status. Cross-sell and up sell credit union products and services to meet the needs of the members and to meet production goals to achieve service level standards. Perform routine follow-up call on membership referrals, to include sub-account referrals, to increase membership in support of Andrews Federal’s membership growth goals. Place outbound calls to members to promote product/service campaigns and/or to educate members on current/upcoming initiatives. Support and provide superior service through various channels of communications to include telephone, internet and email. Deliver a high level of member service, measured against production goals and service level standards. Accurately track daily work efforts. Provide on-the-job training to new hires as needed/instructed. Exercise the flexibility to work various shifts, to include early mornings, evenings and weekends to meet department staffing requirements with limited notice on a short and/or long term basis. Maintain a current knowledge of products, services and regulatory requirements and applies knowledge in servicing the membership and potential members. Maintain a current knowledge of and adhere to policies, procedures and security measures. Remain cognizant of and adhere to Andrews Federal policies and procedures and regulations pertaining to the Bank Secrecy Act. Attend work regularly; limit tardiness and absences according to personnel policies regarding leave usage. Interact with co-workers, managers and members in an appropriate and professional manner which projects a positive image. Perfom other duties as assigned. QUALIFICATIONS : Must be bilingual (English/Spanish) Requires one year of experience in a call center or in a financial institution providing customer/member service. Highly effective customer service and sales skills. Must possess excellent computer navigation skills and a working knowledge of MS Office Word, Outlook, and Excel. Must exhibit excellent organization skills and attention to detail. Excellent written, verbal and interpersonal communication skills are a must. PHYSICAL REQUIREMENTS : The ability to sit for extended periods of time and to utilize a telephone, computer, keyboard and copier/printer. Moderate noise level in a fast paced open office environment with light traffic. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.