2 Customer Service jobs

This position is responsible for screening, entering and relaying/routing calls for service for emergency and non-emergency calls for service in a 911 dispatch center, including dispatching of Fire-EMS and Police Calls for service. Applicants for this position must have excellent computer skills. Applicants for this position must be capable of working under stress or in high pressure situations. Applicants for this position must be able to react quickly and calmly and make sound decisions in emergency situations. Prior to acceptance of application, you must pass a typing and Criticall test.

At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and written communication skills. The Customer Service Specialists provide top-notch service by providing product, cost, and delivery information to our customers. Customer Service Specialists will also recommend products and services by discovering customers’ stated and unstated needs.  These positions will be located in   Duncansville  and will work   11:30am-8pm  and are eligible for shift differential pay.   Essential Duties & Responsibilities : Answer incoming customer inquiries, including phone, e-mail and chat interactions Process customer orders through computer systems Grow sales by making order level offers Provide basic product information to customers Quote prices and delivery information to customers Research and resolve order exceptions Ensure that customer expectations are...