4 Customer Service jobs

Responsibilities: Maintains database by entering new and updated customer and account information. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups. Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed. Skills and Qualification:                       Organising, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness,  Decision Making, Independence, Analysing Information, Results Driven, Energy Level.

We are looking for a full time or part time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.  Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner. Tasks and Responsibilities of a Customer Care Representative Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.Ensure and provide quality service to external customers.Answer all customer inquiries in a timely and professional manner.Process orders and data entry with high level accuracy.Take initiative and resolve and escalations or complaints.Maintain a positive representation of the company and associated brands at all times.Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training

We are looking for a full time or part time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.  Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner.