Luzon Technologies Inc. Atlanta, GA, USA
Mar 05, 2020Contractor
IT Telecom Administrator Location: Atlanta, GA Title: IT Telecom Administrator Type: 6 Month Contract Job Responsibilities: Procure, Provision, and Maintain Mobile Wireless Telecommunications Devices and Accounts Coordinate port orders from facilities moving from Verizon to AT&T and Sprint Respond to queries regarding vendor offerings, devices and pricing; make device/provider recommendations based on wireless needs. Process vendor orders and coordinate provisioning of equipment Contact vendors to complete ports, activations, device swaps and for device setup assistance as needed. Update and close ServiceNow requests and cases related to wireless equipment and service. Mobile Wireless Telecommunications Device Support Respond to queries regarding activation and use of device. Respond to basic questions related to voice and data connectivity. Includes verification that account features are correctly provisioned by the respective wireless providers Other Requirements: Preferred Bachelor s degree. Knowledge of Corporate Wireless Telecom is preferred but not required. High comfort level with systems navigation. Excellent multi-tasking and prioritizing skills. Customer service professional with excellent verbal and written communication skills. Above average Microsoft application knowledge of Outlook, Excel and Word. Intermediate Excel skills to include proficiency with pivot tables, data filtering and sorting and data downloads from other systems (PeopleSoft, TEMS). Ability to work independently and in a team environment.