Clinical Manager (Full-Time)

  • Personal Touch Home Care & Hospice
  • Norfolk, VA, USA
  • Feb 26, 2018
Full time Health Care

Job Description


The Clinical Manager is responsible for ensuring that patient care is coordinated and managed appropriately. The Clinical Manager is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.



  • Receives case referrals. Reviews available patient information related to case, including disciplines required, to determine home care needs. Assigns appropriate clinicians to case.
  • Reviews and evaluations each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services and is available at all times during operating hours to assist clinicians as appropriate.
  • Reviews patient’s clinical diagnosis, medications, procedures and clinical course.
  • Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities and in developing plan of care.
  • Attends case conference meetings with Organization personnel to facilitate coordination of care.
  • Conducts quarterly record reviews and communicates findings and recommendations to Clinical Director and appropriate Organization personnel.
  • Assists in the screening and interviewing process of new Organization personnel and makes recommendations for employment of individuals. Assists in the orientation of new Organization personnel.
  • Assists Clinical Director in the planning, implementation and evaluations of in-service and continuing education programs. In those offices that do not have a Clinical Director, the Clinical Manager is responsible under guidance of Administrator.
  • Assists in the formulation, revision, implementation and evaluation of policies and procedures, as well as strategic goals and objectives.
  • Performs direct patient care duties as appropriate.
  • Complies with accepted professional standards and principles.
  • Participates in public relation and community activities that promote the Organization’s role as an effective member of the healthcare delivery system.
  • Promotes customer service orientation to all Organization personnel.
  • Performs other duties and activities as delegated by the Clinical Director.

The above statements are meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.


  1. Registered Nurse (RN) with current licensure to practice professional nursing in the State.
  2. Graduate of National League of Nursing accredited school of nursing; BSN degree preferred.
  3. Two (2) years of prior home health care experience.
  4. One (1) year of management or supervisory experience in health care setting, preferably home care.
  5. Complies with accepted professional standards and practice.
  6. Must be a licensed driver with an automobile that is insured in accordance with state requirements and is in good working order.
  7. Complies and maintains current CPR certification.
  8. Demonstrates excellent observation, verbal and written communication skills.