Personal Care Associate
A co-worker’s job title is only the beginning of who he/she is to our residents because here, each co-worker serves a position and a purpose. We care for our residents the way we all would want to be treated: with dignity, compassion and respect. To honor the care and commitment that they offer to our residents every day, we work hard to provide a rich benefit package, an environment which encourages career development and competitive compensation.
The Personal Care Associate (PCA) focuses their efforts supporting residents with daily activities to support their personal hygiene, socialization, cognition, spiritual being and physical health. PCAs encourage independence, support resident choice and preserve resident dignity through their professional manner and interactions.
• Practices responsible teamwork as evidenced by openly communicating with co-workers, participation in facility meetings, commitment to work group’s efforts to improve operations or resolve problems and a willingness to lend assistance to other campus co-workers.
• Provides residents with assistance for personal needs according to customer service plan.
Resident needs may include, but not limited to: toileting, bathing, dressing, grooming, mobility, transport, dining, and simple treatments.
• Practices patience, compassion, and empathy in all interactions with all residents, including those who may be suffering from dementia.
• Consistently utilizes Standard Precautions and follows infection control procedures as indicated.
• Assists residents with dining. May include but not limited to preparing/cleaning the dining
room, assist with food selection, and serving beverages and food. Promotes pleasant and inviting dining environment and encourages social interaction among residents.
• Completes resident laundry in a thorough and organized manner as scheduled.
• Cleans resident rooms, bathrooms, common areas according to protocols & schedules where assigned.
• Consistently practices proper body mechanics and safe handling techniques and demonstrates proper use of a gait belt when assisting residents.
• Consistently implements a restorative philosophy by focusing on residents’ abilities and providing encouragement & support to residents to be as independent as possible. Demonstrate patience and tolerance when assisting residents.
• Exhibit a positive customer service attitude as demonstrated by exhibiting the ability to be approached, friendly, and willingness to assist others.
• Displays personal initiative to complete work without constant supervision as demonstrated by consistently attending work as scheduled and by taking responsibility to address work related problems with the proper individuals.
• Communication skills that include careful listening, being sensitive to other people’s thoughts
and feelings, thoughtful responses, timely and accurate reporting to appropriate people.
• Commitment to confidentiality that pertains to both resident and co-worker information.
• Must present with a neat, clean appearance always wearing name tag.
• Participates in continuing education programs to promote self-development and contributes to the development of the team by helping new co-workers learn job tasks and responsibilities.
• Observes for signs of resident abuse or neglect. Takes immediate action to prevent harm and to report incidents according to company policy and state law.
• Protects resident rights and confidential information according to state and federal laws.
• Ability to multitask.
• Must be dependable, punctual, self-motivated, and able to work without constant supervision.
• In case of fire or other internal disaster, assists in evacuating residents to exits.
• Stand / walk up to eight hours a day.
• Frequently support up to 70 pounds.
• Occasionally lift / carry up to 50 pounds.
• Frequently kneel, bend, squat, climb and reach.
• Secure proper assistance for transferring and lifting of residents as needed.
• Workplace includes the entire campus excluding the attic.
• Push/Pull up to 100 pounds.
• Experience: Entry level position. Prior direct care experience preferred.
• Education: High school diploma or GED.
• Certification / License: Current CPR certification preferred.
• Be 18 years of age or older, except as permitted in §2800.54(d).
• Successful completion of Direct Care Worker Course.
• Be free from a medical condition, including drug or alcohol addiction that would limit direct care staff persons from providing necessary assisted living services with reasonable skill and safety.
• Have the ability to understand and speak English at a level which allows the safe, efficient performance of the job.