Job Description
This position is responsible for screening, entering and relaying/routing calls for service for emergency and non-emergency calls for service in a 911 dispatch center, including dispatching of Fire-EMS and Police Calls for service. Applicants for this position must have excellent computer skills. Applicants for this position must be capable of working under stress or in high pressure situations. Applicants for this position must be able to react quickly and calmly and make sound decisions in emergency situations. Prior to acceptance of application, you must pass a typing and Criticall test.
The 911 Communications Center is the first point of contact for emergency services in Indian River County. The Communications Center is staffed 24 hours a day 365 days a year by highly trained, state certified Telecommunicators who take pride in the high expectations set forth by this agency. We are trained in Emergency Medical Dispatch and have received accreditation through the Commission on Accredited Law Enforcement Association (CALEA). We handle approximately 283,000 calls for service a year and dispatch law enforcement calls in the unincorporated areas of Indian River County, the Town of Indian River Shores, and the City of Fellsmere together with Fire and EMS calls for the entire county. Indian River County comprises an area of 617 square miles with a population of 157,413.